Quality Control Management

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Advanced Quality Control

A puzzle isn’t right if the last piece doesn’t fit

You buy, make, and sell your products in Dynamics AX.  Consider the advantages of an advanced Quality Management solution built right within Dynamics AX.

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Total Quality Control Management is a flexible solution that establishes quality control standards for your products and processes. Control and manage corrective actions and non-conforming materials, select items or operations for incoming inspections, react to customer complaints and implement preventative measures. With Total Quality Control Management you have a complete tool set to improve the quality of your products and to serve your customers better. Developed in Microsoft’s Development suite, Total Quality Control Management is a fully integrated solution that compliments your Dynamics AX installation. Since it was built in Dynamics AX, it provides real-time connectivity to all your other Microsoft Dynamics AX modules.

TQCM Is the Answer

This module is not a separate software solution. It operates right within Microsoft Dynamics AX making quality control a solution within ERP, not a bolt-on. This means that sampling plans, inspections, and CAPA are part of the ERP process as is manufacturing. TQCM is a module within Dynamics AX and operates in the same database and instance. And it is developed with the same tool set that Microsoft uses. Since it’s a Dynamics AX module, Total Quality Control Management inherits the core features of Dynamics AX including user setup, security, report writers, and same interface. You’ll come up to speed quicker with our integrated solution and more importantly, you’ll implement at a much lower cost.

Key Capabilities

Sampling Plans to Worldwide Standards

Total Quality Control Management for Dynamics AX supports the following quality standards

  • ANSI Z1.4
  • ISO 2859-1
  • NIST Series 6

CAPA/NCR

TQCM supports both ISO and 8D Corrective and Preventative Actions. Along with Nonconformance Reports that can be automatically generated from inspections, ISO audits, and customer complaints.

Instrument and Tool Calibration Table

Automatic scheduling for preventative maintenance and calibration of instruments by date and use requirements.

Reporting and Graphics

Key indicator reporting including variable control charting, pareto charting, parts per million analysis, and vendor performance.

Integrated Auditing

Department and process audits are easily setup by facility and can be scheduled to automatically create planned audits with advanced notifications. Audit plans and audit steps are stored in the audit table with integration to non-conformance and corrective actions.

Customer Complaints

Customer complaints including call-in-scripts to assist customer service. Complaint rationale with investigations and escalation to nonconforming conditions and CAPA. Seamless integration to customers and return orders.

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